Cookie Policy
Cookie Policy
Last updated: 13.04.2026
This Cookie Policy explains how RENDERCH Ltd., trading as Mentio (“Mentio”, “we”, “us”, or “our”), uses cookies and similar technologies on mentio.pro (the “Site”).
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage, or other technologies that store or access information on your device or browser.
2. Why we use cookies and similar technologies
We may use cookies and similar technologies to:
- make the Site work properly;
- remember your settings and preferences;
- maintain security and prevent abuse;
- measure Site traffic and performance, where applicable;
- understand how visitors use the Site, where applicable;
- improve the Site and user experience;
- support advertising, attribution, or remarketing activities, where applicable; and
- remember your cookie preferences.
3. Legal basis
Strictly necessary cookies may be used where they are necessary for the operation, security, or essential functionality of the Site.
Non-essential cookies and similar technologies are used only where permitted by law and, where required, only after you have given consent through our cookie banner or consent management tool. The ICO states that users must be told about cookies, their purposes must be explained clearly, and consent is required unless an exemption applies for cookies that are strictly necessary to provide the online service requested by the user.
4. Types of cookies we may use
4.1 Strictly necessary cookies
These cookies are necessary for the Site to function and cannot be switched off in our systems.
They may be used for functions such as:
- page navigation;
- security;
- fraud prevention;
- load balancing;
- session management;
- form submission; and
- remembering cookie preferences.
4.2 Functional or preference cookies
These cookies allow the Site to remember choices you make, such as:
- language preferences;
- region;
- saved preferences; and
- user interface settings.
4.3 Analytics or performance cookies
These cookies help us understand how visitors use the Site, for example:
- which pages are visited;
- how visitors move around the Site;
- which sources or campaigns drive traffic; and
- which pages perform well or poorly.
We will only use analytics or performance cookies where permitted by law and, where required, after consent.
4.4 Advertising or targeting cookies
These cookies may be used to:
- measure ad performance;
- attribute conversions;
- support remarketing; and
- track interactions across websites or services.
We will only use advertising or targeting cookies where permitted by law and, where required, after consent.
5. Cookies and tools used on our Site
The exact cookies and similar technologies used on the Site may change over time depending on the tools and services we use and the way they are implemented.
Below is the current cookie inventory for technologies used on mentio.pro. We review and update this section whenever new tools are activated or existing tools are removed.
5.1 Strictly necessary
| Cookie / Technology | Provider | Purpose | Duration |
|---|---|---|---|
| __stripe_mid | Stripe | Fraud prevention and secure payment functionality | 1 year |
| __stripe_sid | Stripe | Fraud prevention and secure payment functionality | 30 minutes |
| m | Stripe | Fraud detection and service functionality | Session |
| pay_sid | Stripe | End-user authentication for payment-related functionality, where applicable | Duration varies depending on the specific implementation and browser settings |
| __Host-LinkSession | Stripe | End-user authentication for Link or payment-related functionality, where applicable | Duration varies depending on the specific implementation and browser settings |
Stripe publishes __stripe_mid as 1 year, __stripe_sid as 30 minutes, and m as a session cookie in its cookie settings.
5.2 Functional or preference
| Cookie / Technology | Provider | Purpose | Duration |
|---|---|---|---|
| Calendly embedded cookies | Calendly | Supports booking flow, cookie preferences, security, and service functionality | Duration varies depending on the specific cookie, implementation, consent choices, and browser settings |
Calendly states that users in regions with privacy laws are shown consent controls and that it will not store non-session cookies unless permitted. It also distinguishes session cookies from persistent cookies.
5.3 Analytics or performance
| Cookie / Technology | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users for analytics | 2 years |
| _gid | Google Analytics | Distinguishes users for analytics | 24 hours |
| _gat / dc_gtm_<property-id> | Google Analytics / Google Tag Manager | Request throttling and analytics support | 1 minute |
| FPLC | Google Analytics | Analytics support | 20 hours |
| _gac_<wpid> | Google Analytics | Campaign and conversion-related analytics | 90 days |
Google documents _ga as 2 years, _gid as 24 hours, FPLC as 20 hours, and _gac_<wpid> as 90 days.
5.4 Advertising or targeting
We do not currently use advertising or targeting cookies on the Site, except where such tools are implemented in the future and activated only in accordance with applicable consent requirements. If this changes, we will update this Cookie Policy accordingly.
5.5 Embedded or third-party tools
| Cookie / Technology | Provider | Purpose | Duration |
|---|---|---|---|
| Calendly embedded tools, if used | Calendly | Enables embedded scheduling functionality and related service and security features | Duration varies depending on the specific cookie, implementation, consent choices, and browser settings |
| Stripe embedded checkout or payment elements | Stripe | Supports secure checkout, payment processing, fraud prevention, and authentication | See Stripe cookie durations above |
The exact names, providers, and durations of cookies and similar technologies used on the Site may vary depending on the tools enabled, the way they are implemented, and your consent choices. We review and update this Cookie Policy from time to time to reflect the technologies actually used on the Site. ICO guidance also expects organisations to audit the cookies they use, confirm their purposes, and confirm how long they last.
6. Stripe
We use Stripe to support payment processing.
Depending on how payment functionality is implemented on the Site, Stripe may use cookies or similar technologies for purposes such as payment processing, fraud prevention, security, and service functionality. More information about Stripe’s use of cookies is available in Stripe’s own cookie policy or related privacy materials.
7. How we obtain and manage consent
Where required, when you first visit the Site we will show a cookie banner or consent tool that allows you to:
- accept all non-essential cookies;
- reject all non-essential cookies; or
- customise your preferences.
You can withdraw or change your consent at any time by clicking the “Cookie Settings” link in the footer of our website. This will re-open the consent tool and allow you to adjust your preferences.
If you reject non-essential cookies, strictly necessary cookies may still be used.
The ICO says consent for non-essential cookies must come from a clear positive action, non-essential cookies must not be set before consent, and users should be able to enable or disable non-essential cookies easily.
8. How to control cookies through your browser
Most browsers allow you to control cookies through browser settings. You may be able to:
- block cookies;
- delete cookies;
- set alerts for cookies; and
- control site data and local storage.
Please note that blocking some cookies may affect the functionality of the Site.
9. Third-party cookies
Some cookies or similar technologies may be placed by third-party services that appear on our Site or that we use to support Site functionality, analytics, advertising, scheduling, embedded content, or customer interaction.
These third parties may process personal data according to their own privacy notices and cookie practices.
Examples may include:
- Stripe
- Google Analytics
- Calendly
Please note that Mentio does not control the dissemination or operation of third-party cookies. You should check the relevant third-party websites and policies for more information about how those technologies work.
10. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.
When we do, we will update the “Last updated” date above.
11. Contact
If you have any questions about this Cookie Policy, contact:
RENDERCH Ltd.
Pirotska 11, Burgas, Bulgaria
Email: support@mentio.pro